Cookie Policy

Learn about our Cookie Policy and how we take care of your personal information when you use Entel Connect's websites.

The purpose of this policy is to inform you about:

  • What Cookies are and what they are used for.
  • Cookies used by Entel Connect.
  • How you can accept, reject or manage the use of Cookies.

1. What are Cookies and what are they used for?

Cookies are data files that are downloaded onto the device from which you access Entel Connect's websites, and they serve to record, store and retrieve information and interactions while you browse the site.

The data provided by Cookies make it possible to improve the quality of and personalize your browsing experience on Entel Connect's website.

Cookies are classified both by who manages them and by how long they remain active.

Cookies according to the entity that manages them:

  • First-party Cookies: are created and/or managed by the party responsible for the website or application, in this case Entel Connect.
  • Third-party Cookies: are created or managed by an entity other than Entel Connect.

Cookies according to how long they remain active:

  • Session Cookies: are temporary Cookies that remain in your browser until you leave the website, at which point they are deleted.
  • Persistent Cookies: are stored internally on your device even after you finish browsing the web, and are consulted each time you make a new visit. A persistent cookie has an expiration date and will stop working once that date is reached.

2. Cookies used by Entel Connect

Entel Connect may use the following Cookies on our website, for the purposes indicated below:

Technical or necessary Cookies

They are strictly necessary for you to be able to browse the website and use its functions. They are associated with virtual assistants and make it possible to maintain the conversation across the site's domains and subdomains.

Among the purposes of these Cookies, the following can be mentioned:

  • Identify the session.
  • Access to the private site.
  • Remember the items visited.
  • Control fraud linked to the security of the service.
  • Use security elements during browsing.
  • Store content for the streaming of video or sound.
  • Enable dynamic content (for example, loading animation of a text or image).
  • Share content through social networks.

These Cookies could be first-party or third-party and per session or persistent.

Since these Cookies are necessary for the correct functioning and use of the website, you will not be able to disable them.

Analytical Cookies

They collect aggregated and anonymized information about how the website is used, count visits and movement around the site. Their purpose is to improve the site's performance, the design of the pages and navigation (browsing statistics, search speed, activity measurement).

Among the purposes of these Cookies, the following can be mentioned:

  • Usage statistics.
  • Number of visits and traffic sources.
  • Speed of searches.

These Cookies could be first-party or third-party and per session or persistent.

Since these Cookies are necessary for the correct functioning and use of the website, you will not be able to disable them.

Functional Cookies

These Cookies make it possible to store information about your preferences for using the website, such as language, currency, font size, the type of browser through which it is accessed, etc.

These Cookies could be first-party or third-party and per session or persistent.

If you do not allow or you disable these Cookies, you will have to update your preferences each time you start a session. Likewise, you could prevent the correct functioning of some of the website's features.

Commercial communications Cookies

These Cookies may be first-party or from third parties that collaborate with Entel Connect, and are used to build a profile of your interests and show you relevant commercial communications on Entel Connect's websites and on the third parties' sites.

Additionally, these Cookies could be set by a number of social network services that we have added to the site to allow our content to be shared on social networks.

These Cookies could be per session or persistent.