We connect with you: We create and transform experiences
At Entel Connect we drive the connection between people and businesses through processes, technology and innovation, transforming your customers' experience and generating opportunities that foster your business growth and add value to society.
Contact Center Services
We integrate AI and human support to deliver fast, secure, personalized 24/7 interactions to a high standard.
Help Desks
We combine human support, ITSM and AI automation in a 24/7 omnichannel model, resolving incidents with speed, traceability and quality.
Field Support
Specialized on-site technical support, with regional coverage and standardized processes to resolve critical incidents and ensure your business continuity.
Sales & Collections
A comprehensive model combining human talent, analytics and AI to attract customers, increase conversions and manage collections efficiently in an omnichannel environment.
Our commitment is measured in results
Our commitment is also measured in results that reflect the dedication and quality we deliver in every experience, every day. Through constant innovation and the work of our specialists, we build solid relationships that strengthen trust and drive continuous growth.
Have trusted us throughout our history
Serving Chile and Peru
Are part of our team in Chile and Peru
Of experience in the industry
We transform the experience with comprehensive solutions
We combine cutting-edge technology, optimized processes and a committed team to deliver solutions that make the difference.
Smart Case Generative AI
AI solution that automates requests, classifying emails, detecting incidents and automatically logging them in the CRM.
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Virtual Agents (VoiceAgents)
AI-powered tools that interact by voice, serving 24/7, automating processes and improving the user experience.
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Vertex AI
Google Cloud platform that unifies the entire Machine Learning lifecycle, including generative and enterprise AI.
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We apply management best practices and continuous improvement to ensure operational quality and consistency.
Start transforming your customer experience
Request a consultation and discover how our solutions can drive your business forward.